Delivery Information Oleocatoys.com
Order Delivery Methods
You can place an order by calling the phone number listed on the website or make a purchase directly on the website, indicating:
Your contact information (name, phone number), the list and quantity of selected products,
method of receiving and paying for the goods.
Shipping Methods:
Ground Delivery (2 - 5 business days);
Priority Delivery (1-3 business days);
Express Delivery (Next-Day to 2-Day).
All orders must be placed before 12:00 EST on the applicable date. Please note that delays in delivery may occur due to reasons beyond our control.
Tracking your shipment
Once your order has been shipped, you will be sent tracking information via email. Business days are defined as Monday through Friday, excluding holidays.
U.S. Domestic Shipping | |||
| Shipping Method | Shipping Time (12pm CST Cutoff) | Tracking Available? | Insured? |
| Ground Shipping | 5 to 7 Business Days (Add 5-10 days for APO, or AE addresses) | Yes | No |
| Priority Shipping | 3 to 5 Business Days (not available for P.O. Box, APO, or AE addresses) | Yes | Yes |
| Express Shipping | Delivered by end of 2nd business day (must order by noon CST) | Yes | Yes |
OrderProtection.com is offered as an optional extra at checkout to protect your order from the following issues:
Damaged in transit
Defective
Lost in transit
Stolen
Delivered but not received
Wrong item
If any of these issues occur, please file a claim with OrderProtection.com .
We recommend that you purchase OrderProtection.com shipping insurance. If you do not purchase shipping insurance and your order is lost, stolen, defective, damaged in transit, delivered but not received, or the wrong item is sent, you will be refunded as a store credit minus the shipping cost. Alternatively, we can send a replacement, but additional shipping charges may apply.
All information above applies to orders placed on our website https://oleocatoys.com/.
Payment methods:
Cashless payment VAT
ATTENTION! Shipment of goods for non-cash payments is carried out only after 100% prepayment.
Bank transfer
ATTENTION! Shipment of goods is carried out only after 100% prepayment.